FAQ
How long does shipping take?
Shipping times vary depending on the shipping method selected at checkout and your delivery location. Standard shipping is 5-10 business days.
Once your order has been shipped, you will receive tracking information via email so you can follow your package's journey.
Please note that The Curve Collective is not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances outside of our control.
What is your return policy?
We want you to love your purchase! If you are not completely satisfied with an eligible item, please review our return policy for information regarding returns and exchanges.
To be eligible for a return, items must be returned in their original condition, unworn, unwashed, and with all original tags attached.
Items that have been worn, washed, damaged, or altered are not eligible for return.
Additional return instructions and timelines can be found in our full Return Policy.
Is jewelry eligible for returns?
No. All jewelry purchases are FINAL SALE.
For hygiene and safety reasons, jewelry is not eligible for returns, refunds, or exchanges.
Please carefully review product descriptions and details before completing your purchase.
Can I cancel or change my order?
We process orders as quickly as possible to ensure timely delivery. Once an order has been placed, we cannot guarantee that changes or cancellations can be made.
If you need assistance with an order, please contact us as soon as possible at thecurvecollective3@gmail.com and we will do our best to assist you.
How can I contact The Curve Collective?
Have a question that wasn't answered here?
We'd love to hear from you! Please contact us at:
thecurvecollective3@gmail.com
Our team will get back to you as soon as possible.